OneDrive isn’t signed in

Updated on: 23rd November 2020

Well, it looks like the bug that Microsoft is dealing with is not something simple. Yesterday I was forced to change the password for my account, which has Administrator privileges due to some “too much gaming” by my 6 years old ;)

Immediately after the password change and restart, I started getting the message “OneDrive isn’t signed in” & one more thing I noticed was Microsoft Edge’s Sync profile account signed off. I always had a feeling that Microsoft Edge has something to do with the entire mess & I am not sure whether observing the above has any relevance as I am using individual apps to sign in, than using the live account globally.

The one positive thing until is, the entered credentials are still holding up & I was not asked to enter them once again today morning after cold reboot. It looks like Microsoft has messed up the Windows Credential Manager thingy little too deep this time!

**23rd November Update end***

“OneDrive isn’t signed in Please enter your sign-in info to start syncing again.” One of the little annoyances I had to live with post Windows 10, 2004 update.

After long “Googling” I came across multiple suggestions, none of which truly resolved my issues with OneDrive “automatic” signing in. Following couple of leads, I landed on to “Windows Credentials” and found that the OneDrive credentials were missing after a long shutdown & reboot.

This helped me to start finding details about cached credentials being “Expired” after a long interval between shutdown and reboot. I couldn’t find anything very specific explaining about this behavior until this moment.

Then I decided to uninstall OneDrive for a fresh installation. I uninstalled OneDrive, rebooted the box, reinstalled the software and tried various combinations like rebooting, cold reboots for next couple of hours to insure that the cached credentials were holding up. Started this thread and went to sleep the same night & next morning found that the cached credentials were once again missing!

While we were migrating from Windows XP to Windows 7, initial days the OS was plagued with unexplained bugs, causing this blogosphere :). One of the major issues we dealt with was corrupt profile for domain users, those required us to drop and recreate them on client machines!

I applied the same with this case, and did the following:

  • Enabled the “Administrator” account (You need minimum one account with Administrator privileges to carryout below)
  • Made necessary backups for the user account from which I was having OneDrive sign on issues. Please note, by deleting the user folder, you might lose some valuable data. So make sure adequate backups are made prior you delete the user account and related folders
  • Deleted the user account
  • Restarted & deleted the user folder (mandatory)
  • Re-created the user profile with same username!

Now Windows Credential Manager is holding up OneDrive credentials after 72 hours & I think this could be one of the possible fixes among many others!



iPhone 11 stuck in the boot loop

Things go wrong, iPhones get in the boot loop & I had a nightmare two days back with the new iPhone 11 64GB, that was given to me as a corporate contract device.

As I don’t use Apple devices, I decided to exchange it with Wife’s Samsung Galaxy M30s. I setup up the device & came the menace. She had years long Whatsapp chats & asked the “Computer Guy” the question that hurts “You can’t do it right?!”

I bought iTransor & managed to “successfully migrate” the messages from Android to iPhone. The device restarted and that’s it. It got stuck in the boot loop, a partially eaten White Apple flashing againt a dark dark background. (iTransor is a pretty celebrated migration software & I believe things could get complicated at certain times & do not blame their software for the troubles I had. After all, I also develop software those act weird at times ;) )

I watched few YouTube videos, referred few articles etcetera and finally downloaded an app that claimed it would fix any boot related issues with iPhones and over 250 Apple devices. Following their neat instructions, connected the iPhone to my Windows Laptop using the provided cable & I reached to an instruction that asked me to:

  • Press volume up
  • Press volume down
  • Press and hold the Side button (right side single button on iPhone 11) “long”, even after the screen goes blank and Apple logo re-appears. Well in my case, after 10+ seconds, the iPhone screen shown me connect to PC image on the screen & finally I breathed. I was worried that I have to go back to my HR, get hold a copy of the invoice, approach a service center, wait for weeks until they “fix” the unit and returned to me..(Please watch the below video for a demonstration)

Once the connect to PC image appeared, I knew that I don’t need another paid software to “Fix” the unit. I repeated the cycle, this time with iTunes opened. iTunes immediately reported that the iPhone has an issue and to resolve, either the device should be updated or restored. Update failed, restore succeeded. My wife didn’t dare to challenge the computer guy once again and agreed that she would sacrifice her Whatsapp chats for the device.

So if you are ever stuck with an iPhone, have access to a computer & could follow few simple instructions, give the above a try. You may save some real bucks or end up with a truly bricked device ;)